Terms of sale

Version of 20 October 2026

1. Who we are

These terms govern orders placed with OOO «Вейлекс» (Veyleks LLC, TIN 9715397784, PSRN 1217700096085, 12 Presnenskaya Embankment, premises 10/45, Moscow, Russia, the "Seller") through the website seoulthings.com (the "Website") and the contact channels listed on it.

These terms are published at https://seoulthings.com/p/offer/.

2. What we sell

Goods are supplied to order. We keep no stock: after your payment we buy the item in a retail store in the Republic of Korea and ship it to you. We sell original Korean-market goods only. We are not a representative or distributor of any brand and make no statements on their behalf.

3. How an order works

There is no cart, no forms and no account on the Website. You press a messenger or email button on a product page and send a message with the product name, colour and your city.

We reply with the price, the shipping cost to your city and the lead time, and send an invoice. The contract is concluded when you pay the invoice. Payment confirms that you have read these terms, the Privacy Policy and the shipping conditions and accept them.

4. Price and payment

Prices on the Website exclude shipping. Shipping is quoted before invoicing and shown as a separate line on the invoice.

Payment is 100% in advance by invoice. For orders shipped directly from Korea the invoice for the item is issued by our partner in Korea; shipping from Korea to your address is invoiced separately before dispatch. We place the order in Korea once the item is paid.

5. Lead time

The item is bought in Korea after payment and delivered within 2-3 weeks from the payment date unless a different lead time was agreed in the chat before invoicing. If the item cannot be bought, the prepayment is refunded in full within 10 days by the same method.

6. Shipping

We ship to Asia, the Middle East and the CIS; we do not ship to the EU. Orders to Russia and the CIS go through Moscow by CDEK; other countries are shipped directly from Korea with a carrier chosen for the country, weight and contents of the parcel. The tracking number is sent to the same chat. Customs duties and fees in the destination country, if any, are paid by the buyer.

7. Defects and damage in transit

If an item arrives defective or the parcel is damaged in transit, message us in the same chat where you placed the order and attach photos or a video of the packaging and the item; each case is reviewed individually. Equipment is covered by the manufacturer's warranty; the period and terms for a specific model are shared on request before purchase. Buyers in Russia are covered by the Russian version of these terms and the Consumer Protection Law.

8. Personal data

Personal data you share in the chat is processed under the Privacy Policy (https://seoulthings.com/p/privacy/) on the basis of your consent (https://seoulthings.com/p/consent/).

9. Other

We may update these terms. The new version applies to orders paid after its publication. Disputes are resolved by negotiation and, failing that, in court under the laws of the Russian Federation.